Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery. Simply visit our Order Tracking page and enter your tracking number to get real-time updates on the status of your shipment.

We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free return policy. Please contact customer service, and we will assist you with a refund to your original payment method, excluding shipping and handling (unless it is a return due to manufacturer’s defect). Products must be returned in new or gently used condition. SOFGEL reserves the right to limit returns or exchanges if return policy abuse is documented.

Shipping times may vary depending on your location and the shipping method selected. Typically, orders are processed within 1-2 business days. Once shipped, domestic orders usually arrive within 3-7 business days. International shipping times may vary and can range from 7-21 business days. You can track your order using the tracking number provided in your shipping confirmation email.

Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if international shipping is available for your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the recipient.

We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Rest assured that all transactions are secure and encrypted to protect your personal information.