We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Rest assured that all transactions are secure and encrypted to protect your personal information.

Shipping times may vary depending on your location and the shipping method selected. Typically, orders are processed within 1-2 business days. Once shipped, domestic orders usually arrive within 3-7 business days. International shipping times may vary and can range from 7-21 business days. You can track your order using the tracking number provided in your shipping confirmation email.

Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if international shipping is available for your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the recipient.

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery. Simply visit our Order Tracking page and enter your tracking number to get real-time updates on the status of your shipment.

Thank you for shopping at SOFGEL.COM. We appreciate your business and aim to provide you with high-quality professional products for your salon and spa needs. Please review our return policy carefully before making a purchase.

No Returns Allowed

Due to the nature of our products being tailored specifically for the professional beauty industry, we regret to inform you that we do not accept returns. Our products are meticulously curated to meet the standards and requirements of professionals in various fields. As such, we cannot accommodate returns, exchanges, or refunds once a purchase has been made.

We understand the importance of quality and reliability in professional settings.

Rest assured, our products undergo rigorous quality control measures to ensure they meet the highest standards.

If you have any concerns about the quality or performance of our products, please don't hesitate to reach out to our customer support team.

In the unlikely event that you receive a damaged or defective item, please contact us immediately.

We will work swiftly to address the issue and provide a resolution, which may include a replacement or store credit at our discretion.

Orders are able to be modified or canceled before shipments are processed (orders are typically processed within 24 hours). Please email to support@sofgel.com within 24 hours and we will process order modification for you.

Orders cannot be modified/canceled once they have been processed and shipped. Please review your order carefully before completing your purchase.

If you have any questions or require further assistance, please don't hesitate to contact our Customer Care team by emailing: support@sofgel.com.

We are here to help and ensure your shopping experience with us is satisfactory.

Thank you for choosing SOFGEL.COM for your professional nail needs!